1. Policy Statement
The 1919 Hotel at Historic Chickasaw Hall is committed to providing a welcoming, safe, and respectful environment for all guests, visitors, and employees. We do not tolerate discrimination, harassment, or unequal treatment of any kind.
This policy is established in accordance with applicable federal and state laws, including the Civil Rights Act of 1964 and the Americans with Disabilities Act.
2. Equal Access to Accommodations
As a place of public accommodation, the 1919 Hotel provides equal access to lodging, services, and facilities without discrimination.
We do not deny service, provide inferior service, or treat guests differently based on protected characteristics.
3. Protected Characteristics
Discrimination is strictly prohibited based on:
• Race
• Color
• Religion
• Sex (including gender identity and sexual orientation)
• National origin
• Disability
• Age (where applicable)
These protections are derived from federal law and enforced by agencies such as the
U.S. Department of Justice.
4. Accessibility & Disability Rights
In compliance with the Americans with Disabilities Act (ADA), we:
• Provide accessible accommodations where available
• Make reasonable modifications to policies and practices when necessary
• Ensure equal access to facilities and services
Service Animals
Service animals are welcome in all public areas of the hotel in accordance with ADA requirements. We do not charge additional fees for service animals.
5. Reasonable Accommodations
We will make reasonable efforts to accommodate guests with disabilities or other protected needs, unless doing so would fundamentally alter the nature of our services or create undue burden.
Guests are encouraged to contact us in advance to request accommodations.
6. Harassment-Free Environment
We maintain a zero-tolerance policy for harassment, including:
• Verbal abuse
• Threats or intimidation
• Offensive or discriminatory language
• Unwelcome conduct based on protected characteristics
This applies to:
• Guests
• Employees
• Vendors and third parties
Any individual engaging in such behavior may be removed from the property.
7. Employee Responsibilities
All employees are required to:
• Treat all guests equally and respectfully
• Follow this policy at all times
• Avoid discriminatory behavior or language
• Report any violations immediately
Failure to comply may result in disciplinary action, including termination.
8. Reporting Discrimination or Concerns
Guests who believe they have experienced discrimination or unequal treatment are encouraged to report it immediately.
Contact Information:
The 1919 Hotel at Historic Chickasaw Hall
info@the1919hotel.com
We will:
• Promptly investigate all complaints
• Take appropriate corrective action
• Maintain confidentiality to the extent possible
Guests may also file complaints with the U.S. Department of Justice Civil Rights Division.
9. Compliance with Laws
This policy complies with applicable federal civil rights laws governing public accommodations, including:
• Civil Rights Act of 1964 (Title II – Public Accommodations)
• Americans with Disabilities Act (Title III – Public Accommodations)
These laws prohibit discrimination in hotels, restaurants, and similar establishments open to the public.
10. Non-Retaliation
We strictly prohibit retaliation against any individual who:
• Reports discrimination
• Participates in an investigation
• Requests accommodations
Any retaliation will be treated as a serious violation of this policy.
11. Policy Updates
We may update this policy periodically to reflect changes in laws or operational practices. Updates will be posted with a revised effective date.
